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Rida Fatima

@ridafatima11

Project Coordinator supporting legal operations at Al Tamimi & Company, coordinating multiple matters and compliance workflows.

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What I'm looking for

I'm pursuing a long-term career in Project Management and Operations.

At Al Tamimi & Company, I support a Lawyer Partner across Corporate Structure, Corporate Commercial, and Intellectual Property. I coordinate multiple legal matters, keeping deadlines, documentation, and internal workflows on track.

I previously coordinated international student admissions and documentation at Better Tomorrow UK Ltd, and managed business development activities at Pacific Moving Services. My work included tracking applications, maintaining CRM records, and coordinating customer requirements.

At Mindbridge Pvt Ltd, I led customer support operations for the Foodpanda Project across five markets. I supervised daily workflows across chat, email, and voice, and supported process improvements to enhance customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Legal Secretary – Corporate Structure & Commercial

Current

Al Tamimi & Company

Feb 2026 - Present (8 months)

Provide executive and operational coordination support to a Lawyer Partner across Corporate Structure, Corporate Commercial, and Intellectual Property departments. Coordinate multiple legal matters, manage client billing, and conduct conflict checks and KYC compliance.

Project Coordination Document Management Client Billing Invoicing Conflicts KYC Compliance Legal Documentation Communication Skills Microsoft Office Google Workspace

Business Development Executive

Pacific Moving Services

Jan 2024 - Jan 2026 (2 years)

Managed end-to-end business development activities across B2B and B2C markets. Identified prospective customers through market research and outbound prospecting, conducted cold calls, and maintained CRM records.

Business Development B2B Sales B2C Sales Lead Generation Market Research Prospecting Cold Calling CRM Management Salesforce HubSpot Customer Relationship Management

Operations Coordinator

Better Tomorrow UK Ltd

Jan 2022 - Jan 2024 (2 years)

Coordinated international student admissions and documentation processes. Managed student records, delivered interview preparation sessions, and tracked application progress.

Operations Coordination Admissions Document Management Student Records Interview Preparation Compliance Communication Skills Microsoft Office

Team Leader – Customer Operations

Mindbridge Pvt Ltd

Apr 2021 - Jan 2022 (9 months)

Led customer support operations across multiple countries. Supervised daily workflow across chat, email, and voice support channels, and managed escalated customer cases.

Team Leadership Customer Support Escalation Management Workflow Management Quality Assurance Process Improvement Communication Skills Microsoft Office

Marketing Executive – Client Acquisition

Wavetel Business UK Ltd

Sep 2018 - Jan 2021 (2 years 4 months)

Executed outbound B2B marketing campaigns targeting UK businesses. Identified key decision-makers, conducted market research, and maintained CRM databases.

B2B Marketing Outbound Marketing Lead Generation Market Research CRM Management Appointment Setting Client Acquisition Communication Skills