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RJ@richecardjean
Skilled medical interpreter with strong communication and organizational abilities.
HaitiI am a dedicated medical interpreter with extensive experience in providing high-quality interpretation services in both English and Haitian Creole. My journey began in 2015, and since then, I have honed my skills in various settings, including hospitals and customer service environments. I take pride in my ability to convey critical information accurately, which has significantly improved patient satisfaction scores and facilitated better health outcomes.
Throughout my career, I have been recognized for my attention to detail and commitment to delivering exceptional service. At Cyracom Inc., I developed a comprehensive medical terminology guide that was adopted hospital-wide, reducing interpretation errors and enhancing communication between patients and healthcare providers. My ability to coordinate with executive leaders to create effective translation tools has further solidified my role as a valuable asset in any team.
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Work history, roles, and key accomplishments
Ad Atra
Jul 2022 - Present (3 years 4 months)
Delivered comprehensive English and Haitian Creole telephone interpretation services, providing modified language solutions. Earned recognition from the CEO for completing high-priority documents ahead of schedule and coordinated with executive leaders to create translation tools and procedures.
Cyracom Inc
May 2019 - Jul 2022 (3 years 2 months)
Functioned as an on-call medical interpreter at various hospitals, accurately conveying critical information between patients and healthcare providers, improving patient satisfaction scores by 15%. Developed a comprehensive medical terminology guide in English and Haitian Creole, which was adopted hospital-wide and reduced interpretation errors.
SuperClothes Retail
Aug 2016 - Apr 2019 (2 years 8 months)
Responded to all live customer queries immediately with 24-hour resolution times and reported issues to management within 24 hours. Processed returns and exchanges using POS systems and drafted customer newsletters with management to promote new products or policies.
TransHealth Language Services
Feb 2015 - May 2016 (1 year 3 months)
Functioned as an on-call medical interpreter at various hospitals, accurately conveying critical information between patients and healthcare providers, improving patient satisfaction scores by 15%. Developed a comprehensive medical terminology guide in three languages.
Degrees, certifications, and relevant coursework
Some College, General Studies
The candidate has indicated some college education, but specific details about the field of study, school, or duration are not provided. Further information would be needed to elaborate on the academic focus or achievements.
Software and tools used professionally
HaitiYou can contact Richecard and 90k+ other talented remote workers on Himalayas.
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