Rian Rosine
@rianrosine
Dedicated claims manager with a passion for team success and efficiency.
What I'm looking for
For the past four years, I have honed my skills at Enterprise Rent a Car, working across various departments including Hire Monitoring, Recoveries, and Credit Hire. My journey has led me to my current role as a Claims Manager, where I guide a team of eight dedicated individuals towards achieving and exceeding our departmental KPIs. I thrive in dynamic environments and enjoy tackling new challenges, which has allowed me to contribute significantly to the efficiency and success of our operations.
Throughout my tenure, I have been recognized for my problem-solving abilities and my commitment to fostering a collaborative workplace. I played a pivotal role in a collaborative project with our Recoveries and HR departments that earned me an ABS award as a highly commended individual. Additionally, I have been actively involved in campaigns supporting neurodivergent employees and LGBTQ+ inclusion, which reflects my dedication to creating a safe and inclusive workplace for all. My efforts have not gone unnoticed, as I have received internal awards, including a certificate of excellence, for my contributions.
Beyond my professional achievements, I have also volunteered abroad in non-profit organizations, gaining invaluable experience in diverse environments. My background in the National Youth Theatre has equipped me with strong communication skills, time management, and the ability to motivate myself and others. I am eager to bring my unique blend of skills and experiences to a new opportunity where I can continue to make a positive impact.
Experience
Work history, roles, and key accomplishments
Claims Manager
Enterprise Rent-A-Car
Jan 2020 - Present (5 years 6 months)
Managed a team of 8 employees, guiding them to meet and exceed departmental KPIs. Spearheaded initiatives to find efficiencies and establish new processes, significantly strengthening underperforming departments. Collaborated with HR on DE&I campaigns, earning an ABS award for supporting neurodivergent employees.
Volunteer
Non-profit Organizations
Worked abroad in an orphanage and hospital, quickly acquiring new skills and adapting to dynamic work environments. Demonstrated strong problem-solving abilities and effective communication in challenging settings.
Education
Degrees, certifications, and relevant coursework
Unknown School
GCSE, General Studies
Activities and societies: Drama 9, English literature 8, English language 6, Science (double award) BB, French 5, Higher mathematics 5, Geography 7, Business studies B
Achieved strong grades in various subjects including Drama, English Literature, and Science. Developed foundational knowledge across a broad curriculum.
Unknown School
A Levels, Arts and Humanities
Activities and societies: Drama: C, English literature: C, Psychology: D
Completed advanced level studies in Drama, English Literature, and Psychology. Focused on developing analytical and critical thinking skills.
National Youth Theatre
Acting Techniques Program, Performing Arts
Accepted into and attended a selective program at the National Youth Theatre. Focused on self-motivation, time management, and confidence, enhancing effective communication skills.
LAMDA
LAMDA Qualification, Performing Arts
Grade: Merit Bronze
Achieved LAMDA qualifications up to and including a Merit Bronze. Developed skills in communication and performance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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