Rian RosineRR
Open to opportunities

Rian Rosine

@rianrosine

Dedicated claims manager with a passion for team success and efficiency.

United Kingdom
Message

What I'm looking for

I seek a role that values teamwork and promotes inclusivity, allowing me to drive positive change.

For the past four years, I have honed my skills at Enterprise Rent a Car, working across various departments including Hire Monitoring, Recoveries, and Credit Hire. My journey has led me to my current role as a Claims Manager, where I guide a team of eight dedicated individuals towards achieving and exceeding our departmental KPIs. I thrive in dynamic environments and enjoy tackling new challenges, which has allowed me to contribute significantly to the efficiency and success of our operations.

Throughout my tenure, I have been recognized for my problem-solving abilities and my commitment to fostering a collaborative workplace. I played a pivotal role in a collaborative project with our Recoveries and HR departments that earned me an ABS award as a highly commended individual. Additionally, I have been actively involved in campaigns supporting neurodivergent employees and LGBTQ+ inclusion, which reflects my dedication to creating a safe and inclusive workplace for all. My efforts have not gone unnoticed, as I have received internal awards, including a certificate of excellence, for my contributions.

Beyond my professional achievements, I have also volunteered abroad in non-profit organizations, gaining invaluable experience in diverse environments. My background in the National Youth Theatre has equipped me with strong communication skills, time management, and the ability to motivate myself and others. I am eager to bring my unique blend of skills and experiences to a new opportunity where I can continue to make a positive impact.

Experience

Work history, roles, and key accomplishments

ER
Current

Claims Manager

Enterprise Rent-A-Car

Jan 2020 - Present (5 years 6 months)

Managed a team of 8 employees, guiding them to meet and exceed departmental KPIs. Spearheaded initiatives to find efficiencies and establish new processes, significantly strengthening underperforming departments. Collaborated with HR on DE&I campaigns, earning an ABS award for supporting neurodivergent employees.

NO

Volunteer

Non-profit Organizations

Worked abroad in an orphanage and hospital, quickly acquiring new skills and adapting to dynamic work environments. Demonstrated strong problem-solving abilities and effective communication in challenging settings.

Education

Degrees, certifications, and relevant coursework

US

Unknown School

GCSE, General Studies

Activities and societies: Drama 9, English literature 8, English language 6, Science (double award) BB, French 5, Higher mathematics 5, Geography 7, Business studies B

Achieved strong grades in various subjects including Drama, English Literature, and Science. Developed foundational knowledge across a broad curriculum.

US

Unknown School

A Levels, Arts and Humanities

Activities and societies: Drama: C, English literature: C, Psychology: D

Completed advanced level studies in Drama, English Literature, and Psychology. Focused on developing analytical and critical thinking skills.

NT

National Youth Theatre

Acting Techniques Program, Performing Arts

Accepted into and attended a selective program at the National Youth Theatre. Focused on self-motivation, time management, and confidence, enhancing effective communication skills.

LA

LAMDA

LAMDA Qualification, Performing Arts

Grade: Merit Bronze

Achieved LAMDA qualifications up to and including a Merit Bronze. Developed skills in communication and performance.

Tech stack

Software and tools used professionally

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Rian Rosine - Claims Manager - Enterprise Rent-A-Car | Himalayas