I am a dependable, detail-oriented customer service professional with experience in insurance, disability case coordination, and frontline client support. I bring strong communication skills, advanced multitasking and typing ability, and a track record of working remotely and in-person across service roles.
My background includes scheduling and document coordination for medical/disability claims, inbound auto-insurance customer support, and program management for youth sports — including roster and schedule creation, supervising practices, and volunteer coordination. I have also tutored middle and high school students across core subjects and led student organizations and varsity teams, demonstrating leadership, planning, and team communication.
I value clear communication, organization, and reliability, and I aim to contribute to teams that prioritize excellent customer outcomes, structured operations, and opportunities to mentor or lead youth programs.
