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Rhonda Jarnagin

@rhondajarnagin

Customer service professional with 20+ years of rental and front-end operations experience driving loyal, satisfied clients.

United States
Message

What I'm looking for

I’m looking for a customer-focused role where my 20+ years of service, communication, and administrative skills can improve customer satisfaction and keep daily operations running smoothly.

I’m a customer service agent with 20+ years of experience delivering exemplary service and strengthening customer satisfaction through effective communication and organizational skills. I’m adept at handling administrative tasks while keeping operations running smoothly and creating positive client experiences.

Most recently, I’ve worked as a customer service rental agent at Empire Rent-A-Car, where I’ve consistently provided more than twenty years of exemplary service. Previously, as a Front End Manager at K-VA-T Food City, I supported grocery needs, balanced cash tills and handled money, created deposits and daily business reports, and supervised staff.

I bring a dependable mix of customer support, data entry, filing, and time management—always focused on service quality and operational excellence. I’m ready to leverage my long track record to drive customer loyalty and help a team succeed.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Tennessee College of Applied Technology logoTT

Tennessee College of Applied Technology

Business Administration, Business Administration

1996 - 1998

Completed a Business Administration program at Tennessee College of Applied Technology in Morristown, TN from September 1996 to November 1998.

Tech stack

Software and tools used professionally

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