Lisa-Nicole Smith

I’m a results-driven Operations & Administrative professional, supporting executive leadership, project teams, and sales operations across corporate and digital marketing environments. I’m at my best coordinating stakeholders, improving workflows, and keeping reporting accurate and on time.

In my current role as a Sales Secretary at Kemklean Hygiene Solutions, I manage executive calendars, travel coordination, and stakeholder communication. I also compile weekly and monthly sales reports to support business decision-making, coordinate approvals and compliance documentation, and streamline operational workflows to improve reporting turnaround times across divisions.

Previously, I supported project managers as a Project Administrator at Henry Fagan Consulting Engineers & UCT by handling reporting, documentation, meeting coordination, and client communication. I also assisted with ISO 9001 quality management documentation and organised company-wide document systems to improve accessibility and operational efficiency.

I’ve also built strong executive support experience at the University of Cape Town, where I provided executive-level administrative support to the Director within the OHSE Directorate. Earlier, I supported digital marketing operations as an intern across Shopify and ad platforms, and I handled client payment processing and trade administration as a Financial Administrative Clerk—bringing a detail-focused, confidential, and operationally efficient approach to every role.