RNReystel Navales
@reystelnavales
BIT-CompTech Cum Laude graduate skilled in IT support, troubleshooting, and chat service with strong customer communication skills.
PhilippinesWhat I'm looking for
I am a Bachelor of Industrial Technology (Computer Technology) soon-to-be graduate with hands-on experience in technical support, customer service, and software basics. I combine practical troubleshooting, C++ programming exposure, and strong written and online communication skills to solve problems effectively.
During my OJT at 6KMMR Computer Store I assisted customers via online chat, answered product and technical questions, recorded issues and solutions, and provided quick, friendly service. I earned academic recognition and completed practical training that reinforced my hardware, software, and customer-assistance capabilities.
I seek to contribute to a dynamic team where I can apply my technical knowledge, continuous-learning mindset, and service-oriented approach to support operations, improve customer experiences, and grow professionally.
Experience
Work history, roles, and key accomplishments
Computer Technician
6KMMR Computer Store
Provided customer-facing technical support via online chat, resolved hardware and software issues, and documented customer issues and solutions to improve service response.
Education
Degrees, certifications, and relevant coursework
CCCebu Technological University - Tuburan Campus
Bachelor of Industrial Technology, Computer Technology
2021 -
Grade: Cum Laude
Activities and societies: OJT at 6KMMR Computer Store; Certificate of Academic Excellence
Pursuing a Bachelor of Industrial Technology majoring in Computer Technology with coursework and practical training in computer hardware, software, and programming.
Buanoy National High School
High School Diploma, Accountancy and Business Management
2015 - 2021
Grade: With Honors
Activities and societies: Typing and communication skills training; Certificate of Recognition with Honor
Completed secondary education with a focus in Accountancy and Business Management and received recognition for skills in typing and communication.
Balamban Central Elementary School
Elementary School Diploma, Primary Education
2009 - 2015
Completed primary education with foundational coursework and community activities.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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