Reynaldo Cellan
@reynaldocellan
Experienced virtual assistant specializing in healthcare and real estate.
What I'm looking for
I am a dedicated Virtual Assistant with over 2 years of experience in the healthcare sector, specializing in medical billing and coding, claims denial resolution, and accounts receivable management. My expertise includes handling patient billing, insurance verification, and navigating EHR systems effectively. I pride myself on my ability to deliver results in fast-paced, remote work environments, ensuring that all tasks are completed efficiently and accurately.
In addition to my healthcare experience, I have spent over 3 years in the real estate industry, where I honed my skills in cold calling, lead generation, and skip tracing. Utilizing tools such as PropStream, Mojo Dialer, and Zillow, I have successfully managed administrative tasks and built targeted lead lists that have significantly contributed to sales efforts. My commitment to excellence and strong communication skills have allowed me to establish rapport with clients and drive successful outcomes.
Experience
Work history, roles, and key accomplishments
Medical Biller
Doc Assist LLC
Jan 2023 - Mar 2025 (2 years 2 months)
Called insurance companies to obtain payments and resolve denied claims by submitting appeals and additional documents. Submitted claims to insurance for processing and fixed claims denied by health insurance.
Lead Generator / Outbound Caller
Confidential
Jan 2019 - Dec 2022 (3 years 11 months)
Managed administrative tasks including email setup, appointment scheduling, and contract organization. Reached out to homeowners to assess selling interest, established rapport, and passed qualified leads to the acquisitions team.
Customer Service Representative
Transcom
Jan 2018 - Dec 2018 (11 months)
Provided customer support by resolving inquiries, offering helpful information, and addressing complaints. Worked as a customer account executive handling billing, upselling, and technical support.
Education
Degrees, certifications, and relevant coursework
Cebu Technical School
Bachelor of Science, Electronics and Communication Engineering
Completed a Bachelor of Science in Electronics and Communication Engineering. Gained foundational knowledge in electronic systems and communication principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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