At M-Files, I designed 0→1 enterprise workflows across document management, Microsoft 365, AI, and information governance. For M-Files in Microsoft Teams, I worked on governed filing, bulk actions, document lifecycle, and AI-assisted metadata experiences.
At OnePint, I designed and launched a GenAI-powered inventory planning system that brought pricing, demand, and merchandising signals together. Its explainable AI experiences turned forecasts and recommendations into actionable insights.
At Amazon (CX100Solutions), I led projects across Amazon Pay dashboards, customer journeys, and payment experiences. The work included personalized Bills & Recharges and segmented BOLP Rewards.
Earlier, at ZuciSystems and Astaminds, I worked on banking, SaaS, healthcare, and retail experiences, including product discovery and prototypes for Citibank applications. I also collaborated with a team testing an AI chatbot at Amazon.

