Resham Narzary

I’m a senior operations and commercial professional with 6+ years of progressive experience at Test Yantra Software Solutions, growing from Test Engineer to leading a 300+ member division across business development, client delivery, corporate training, and talent operations. I’ve built and scaled a multi-service revenue operation from the ground up, sustaining 3x annual revenue growth over 3 years and 2x annual team growth, while reporting directly to the VP of Testing and CEO. I serve clients across India, the US, and the UK across banking, e-commerce, EdTech, transportation, and business services domains.

In my current role as Assistant Manager — Delivery, Sales & Client Operations, I built and led a 7-member BD team (1 BD Manager + 6 BDEs) across 5 service lines, personally delivering 400+ capability demonstrations and designing solution presentations, commercial proposals, and cost models with VP-level approval. I converted 60 new enterprise accounts from 400+ demos and maintained 30 active deals in pipeline, while also owning client satisfaction end to end. I’ve delivered 50+ corporate training engagements end to end, including trainer onboarding and co-designing curricula with internal subject matter experts.

I’m known for combining commercial instinct with a continuous drive to learn, adapt, and implement better ways of working at every stage. I supervise 5–6 concurrent crowd testing projects, scaled the organization with 200+ engineer bench management and two bulk hiring cycles annually, and use tools like Miro and dashboards to maintain governance and accountability. Recognized with multiple performance awards—including Impactful New Leader and Versatile Leader—I bring cross-functional leadership that improves delivery health, pipeline discipline, and long-term account value.