Resego Maiswe User

I am a motivated IT professional with extensive hands-on experience in business analysis, CRM management, networking, cloud platforms, and web development. My expertise lies in translating IT business requirements into scalable solutions, providing end-user support, and managing technical projects in fast-paced environments. I pride myself on being a natural problem solver with strong communication skills and a passion for process optimization and data-driven decision-making.

Currently, I manage network infrastructure at Nashua Botswana, where I lead CRM development projects and maintain various systems. My role involves analyzing network and CRM data using tools like Grafana, Tableau, and PowerBI, and I have successfully facilitated end-user training on multiple platforms. I also have experience in project management, having contributed to security camera installations and email domain migrations.

With a BSc (HONS) in Computer Systems Engineering and certifications in Business Analysis and Project Management, I am committed to continuous learning and professional growth. I am eager to leverage my skills and experience to drive impactful IT solutions in a dynamic organization.