At Puerto Norte Design Hotel, I led the rollout of a new purchasing software system, improving inventory tracking accuracy and reducing invoicing errors by over 60%.
I managed daily Front Desk cashflow operations and financial reconciliations, and collaborated with Sales and Reservations to streamline invoicing and track client payments.
During my Front Desk Agent internship at Hotel Bon Repos, I handled check-ins, check-outs, and the reservation cycle, while supporting international guests with concierge services.
At MOI Revenue Consulting Firm, I designed commercial performance reports to support Revenue Management strategies across a multi-property portfolio. I monitored market trends and demand, proposed pricing adjustments, and managed Airbnb inventory, including reservation auditing and rate updates.
