Renicia Broodryk

Co-founded and operationally lead a remote SEO content agency, managing a distributed team, client relationships, and editorial quality while contributing to strategic growth and process improvement.

Produced SEO-focused written content across multiple brands, adapting tone and keyword strategy to brand voices and project specifications to meet performance and style goals.

Delivered freelance writing, editing, virtual assistance, and project coordination across remote clients, managing briefs, timelines, and multi-timezone communication to ensure on-time delivery.

Coordinated client relocations and scheduled field teams to ensure on-time execution of moves, acting as liaison between field staff and management to resolve operational issues.

Managed shop administration including scheduling, documentation, and inventory coordination to ensure technicians had required resources for service calls.

Managed reception and help desk duties, handling client queries and technical support; promoted to cover both roles simultaneously during a high-demand period.

Provided office administration support and assisted in candidate preparation and front-office operations to streamline recruitment processes.

Handled reception duties including call management, visitor coordination, and general office administration during a short-term assignment.

Completed Grade 12 at The Settlers High School in 2005.