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Renee SmithRS
Open to opportunities

Renee Smith

@reneesmith3

Experienced healthcare customer support and administrative professional specializing in accurate data entry and HIPAA-aware care coordination.

United States
Message

What I'm looking for

I’m looking for remote work with 9 AM–3 PM ET availability, Monday–Friday, where I can use my accurate data entry, HIPAA-aware communication, and dependable organization skills. No travel preferred.

I bring 7+ years of experience across administrative support, customer care, and healthcare services, with a strong focus on accuracy, confidentiality, and clear communication. In customer-facing roles, I handle high call and email volumes, deliver first-contact resolution, and support billing, account updates, and website access troubleshooting.

I’m also comfortable working in healthcare settings where documentation matters—I assist with ADLs and maintain cleanliness and safety standards, while supporting continuity of care through accurate updates. I’m seeking remote opportunities with 9 AM–3 PM ET availability, Monday–Friday, and I’m known for being dependable, self-directed, and problem-solving under pressure.

Experience

Work history, roles, and key accomplishments

HL
Current

Certified Nursing Assistant

Home Is Where The Heart Is Home Care, LLC

Oct 2022 - Present (3 years 9 months)

Serves as a PRN caregiver assisting with ADLs, personal care, and home-based wellness support.

RI
Current

Certified Nursing Assistant

Rosewood Staffing, Inc.

Sep 2022 - Present (3 years 10 months)

Delivered CNA support through agency placements, focusing on personal hygiene and resident comfort.

HP

Certified Nursing Assistant

Heritage Park

Feb 2023 - Dec 2024 (1 year 10 months)

Delivered compassionate care to patients while maintaining cleanliness and safety standards. Supported ADLs, documented patient updates, and communicated with healthcare teams and families to ensure continuity of care.

NL

Certified Nursing Assistant

Noble Senior Living

Aug 2021 - Feb 2023 (1 year 6 months)

Checked in with residents and assisted with ADLs, including bathing, grooming, and dressing.

AC

Home Health Aide

Apple Tree Home Care

Aug 2018 - May 2021 (2 years 9 months)

Performed hygiene-related care, light housekeeping, and condition documentation in a home health setting.

LI

Direct Support Professional

Life Inc

Apr 2018 - May 2020 (2 years 1 month)

Supported individuals with developmental challenges in group homes or residential care.

BI

Direct Support Professional

Bridges of Indiana

Aug 2015 - Jun 2016 (10 months)

Encouraged independence and personal development for individuals with disabilities.

KC

Kids Watch Attendant

Kroc Center

Jan 2014 - Dec 2015 (1 year 11 months)

Supervised children at a gym facility, ensuring safety and engagement.

Education

Degrees, certifications, and relevant coursework

Ultimate Medical Academy logoUA

Ultimate Medical Academy

Associate of Science, Health Sciences

Completed an Associate of Science program in Health Sciences (Medical Office and Billing). Graduated in July 2025.

RS

Riley High School

High School Diploma

Earned a High School Diploma from Riley High School, graduating in June 2014.

Tech stack

Software and tools used professionally

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