Open to opportunities

Renata L M Freitas

@renatalmfreitas

Message

Bilingual administrative professional with 10+ years in education and customer support.

Portugal

Message

What I'm looking for

I seek roles—remote or on-site—where I can apply administrative and educational support skills, collaborate with teams, and continue learning to improve operations and service.

I am a bilingual administrative professional with over ten years' experience supporting education, administrative operations, and customer-facing roles. I have delivered reliable office support, coordinated schedules and records, assisted in research projects, and served as a consistent point of contact for students, parents, and staff across institutions in Brazil and Canada.

I bring strong organization, attention to detail, problem-solving skills, and adaptability to new systems and technologies. I am motivated to contribute to efficient operations, team collaboration, and continuous improvement in roles that value communication and professional growth.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Garderie Foundation School

Jan 2016 - Jun 2025 (9 years 5 months)

Served as first point of contact for students and parents, maintained accurate academic documentation, and supported daily academic office operations to improve record accuracy and communication.

Administrative Support Communication Microsoft Office Scheduling Documentation Customer Service

Teacher Assistant

Insight English Learning Center

Jul 2013 - Jul 2015 (2 years)

Supported teachers in lesson delivery and classroom organization while facilitating communication between staff, students, and parents to enhance learning outcomes.

Communication Student Engagement Record keeping Time Management

Administrative Assistant

FACAMP – Faculdades de Campinas

Oct 2010 - Jan 2013 (2 years 3 months)

Assisted professors with administrative and academic tasks, maintained institutional records, and supported registration and examination procedures to streamline office operations.

Academic Administration Scheduling Documentation Communication Office Support

Research Assistant

Universidade Estadual de Campinas

Aug 2009 - Dec 2009 (4 months)

Collected and documented research data, ensuring accuracy and confidentiality, and supported administrative processes for university research projects.

Data Collection Documentation Confidentiality Communication