Maureen Njau

I’m a careful, dependable virtual assistant with hands-on experience in data entry, customer support, and office administration, plus courses in social media marketing, Google Analytics, and data science. I enjoy working with numbers, keeping records clean, and helping teams stay organized—especially while working remotely.

In my freelance work, I helped two small businesses manage their Facebook and Instagram pages by planning posts five days a week and testing different ad/post formats. Over six months, I raised the average engagement rate by 22% across two accounts, and for one clothing store client I ran Facebook ads with a USD 500/month budget—dropping cost per sale by 30% and improving return on ad spend from 3.2x to 4.9x. I also create weekly Google Sheets reports, work with design teams to cut revision time by 30%, and use Canva or AI tools to keep campaigns moving. Earlier roles strengthened my accuracy and organization through CRM tracking, booking updates, confidential candidate record management, interview scheduling, and clear weekly reporting.