rejoice kaelo
@rejoicekaelo
Customer service professional offering reliable remote support, clear communication, and calm problem-solving.
What I'm looking for
I’m a reliable, customer-focused professional with experience across hospitality, sales, client support, and on-the-ground safety support. I enjoy fast-paced environments where customers need quick, accurate help and friendly communication.
In customer service and guest support roles, I assisted guests with service requests, handled laundry requests and deliveries, and resolved issues professionally. I’ve supported visitors calmly as a Security Officer and managed incidents while communicating clear safety procedures.
I also bring relationship-building and inquiry-handling experience from sales, responding to customer questions and strengthening client relationships as an Insure Guard Sales Representative. Across every role, I prioritize teamwork, adaptability, and consistent follow-through.
Now, I’m seeking a remote customer service or support role where I can use my communication skills (phone, email, and chat), problem-solving ability, and time management to deliver quality support every day. I’m comfortable working with email, online platforms, and communication tools, and I bring practical certifications in Fire Safety & First Aid.
Experience
Work history, roles, and key accomplishments
Customer Service & Laundry Support
Cresta Mowana Hotel
Feb 2024 - Apr 2024 (2 months)
Assisted guests with service requests and managed laundry requests and deliveries. Provided professional customer service in a fast-paced hotel environment.
S.H.E Officer
Ministry of Basic Education
Jun 2022 - Dec 2022 (6 months)
Communicated safety procedures and supported incident management. Managed incidents and provided support in line with safety guidance.
Security Officer
Radial Security Services
Assisted visitors and helped ensure safety on site. Responded to incidents calmly and supported visitors during security events.
Waitress & Customer Service
Boroko Restaurant
Took customer orders and focused on customer satisfaction. Resolved customer issues professionally to maintain service quality.
Sales Representative
Insure Guard
Assisted customers and responded to inquiries to support sales. Built strong client relationships through reliable communication and follow-up.
Education
Degrees, certifications, and relevant coursework
Shashe River Senior School
Botswana General Certificate of Secondary Education (BGCSE)
2013 -
Completed BGCSE at Shashe River Senior School in 2013.
Tihalagang Junior Secondary School
Junior Certificate Examination (JCE)
2011 -
Completed JCE at Tihalagang Junior Secondary School in 2011.
Tihalagang Primary School
Primary School Leaving Examination (PSLE)
2008 -
Completed PSLE at Tihalagang Primary School in 2008.
Availability
Location
Authorized to work in
Job categories
Interested in hiring rejoice?
You can contact rejoice and 90k+ other talented remote workers on Himalayas.
Message rejoiceFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
