Regine Paloyo
@reginepaloyo
Freight operations data entry clerk at DCX PH Inc. maintaining NetSuite cost records and validating charges before invoicing.
PhilippinesWhat I'm looking for
At DCX PH Inc., I maintain freight cost data in NetSuite and validate charges against customer orders before invoicing. I also prepare freight cost reports and shipment intelligence for Sales, Customer Support, and cross-functional leadership.
I review order and shipment details, create shipping labels, and follow up on shipment progress. When discrepancies arise, I coordinate with internal teams and logistics carriers to resolve them and keep documentation organized.
My earlier roles at DCX PH Inc., TTEC Holdings, Inc., and Alorica Philippines, Inc. included sales support and customer service across order processing, billing, insurance, and delivery inquiries. I’ve also completed Persefoni Academy training in Carbon Accounting Essentials, Scope 3 101, and Decarbonization 101, and I’m interested in applying my data, documentation, and operations experience to sustainability-related roles.
Experience
Work history, roles, and key accomplishments
Data Entry Clerk - Freight Operations
DCX PH Inc.
May 2025 - Present (1 year 5 months)
Maintains daily and weekly freight cost data in NetSuite, validates freight charges, and prepares shipment documentation. Monitors shipment status and coordinates with internal teams and carriers to resolve discrepancies.
Sales Support
DCX PH Inc.
Oct 2024 - May 2025 (7 months)
Processed sales orders in NetSuite and coordinated with vendors to confirm order status and shipment dates. Followed up on pending orders and resolved order or delivery issues.
Customer Service Representative II
TTEC Holdings, Inc.
Aug 2023 - Jul 2024 (11 months)
Handled high-volume customer inquiries regarding billing, insurance, and general assistance. Verified insurance coverage, explained benefits, and assisted with claims and billing inquiries while maintaining confidential records in accordance with HIPAA.
Customer Service Associate
Alorica Philippines, Inc.
Aug 2021 - Jan 2023 (1 year 5 months)
Delivered real-time phone and chat support addressing customer inquiries, complaints, order updates, returns, and replacements. Maintained high data accuracy across customer account records and monitored accounts for fraudulent activity.
Education
Degrees, certifications, and relevant coursework
Persefoni Academy
Scope 3 101, Scope 3
Completed Scope 3 101 training, issued September 25, 2026.
Persefoni Academy
Carbon Accounting Essentials, Carbon Accounting
Completed Carbon Accounting Essentials training, issued September 25, 2026.
Persefoni Academy
Decarbonization 101, Decarbonization
Completed Decarbonization 101 training, issued September 26, 2026.
Kolehiyo ng Lungsod ng Lipa
Bachelor of Secondary Education, General Science
Bachelor of Secondary Education major in General Science, graduated in 2023.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Social media
Job categories
Interested in hiring Regine?
You can contact Regine and 90k+ other talented remote workers on Himalayas.
Message RegineGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
