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Joshua Maligaya

@joshuamaligaya

Detail-oriented logistics professional experienced in freight coordination, customer communication, and time-critical shipments.

Philippines

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What I'm looking for

Cargowise Data Entry, Customer Service, Logistics Handler

I’m a logistics professional with hands-on experience coordinating domestic and international shipments, managing time-critical freight, and communicating closely with customers, carriers, and overseas offices. I’ve worked through high-pressure situations such as port congestion, weather disruptions, and last-minute schedule changes, where accuracy, speed, and clear communication were essential. I take pride in keeping shipments moving while keeping customers informed and confident.

Throughout my career, I’ve been recognized for being detail-oriented, proactive, and reliable. I’ve helped improve internal communication by ensuring charges, schedules, and exceptions are escalated early, reducing surprises for customers. I’m comfortable juggling multiple shipments at once, tracking documentation, and working across time zones to meet tight deadlines.

My interests include logistics operations, supply chain optimization, and roles where problem-solving and accountability matter. I enjoy environments that move fast, value teamwork, and reward initiative, and I’m always looking to grow my expertise while contributing to smooth, efficient operations.

Experience

Work history, roles, and key accomplishments

Current

Logictics Handler

Current

Cargotrans Inc

Jul 2024 - Jul 2026 (2 years)

Handling Import, Export and International shipments

Data Entry Specialist

ICAL International Customs and Logictics

Jul 2023 - Feb 2024 (7 months)

Responsible for accurate data entry and validation across air, sea, and road freight job registrations and updates, ensuring compliance with data integrity and security policies. Provide high-quality customer support, research information, prepare reports, handle client calls, meet KPIs, and support urgent data entry and ad hoc tasks as assigned.

Team Leader

offshore business processing inc

Apr 2022 - Jul 2023 (1 year 3 months)

Lead and sustain a high-performance culture through rewards, recognition, and team development while managing daily account operations and staffing needs. Coordinate workflows to meet service, quality, submit regular reports, resolve team issues, partner with HR and quality teams, streamline processes, and ensure all strategies align with customer needs and service level agreements.

Customer Service Specialists

offshore business processing inc

Apr 2020 - Apr 2022 (2 years)

Create and manage shipment orders for import and export FCL, LCL, and air freight. Handle job registrations, documentation, customs lodgments, broker coordination, cartage arrangements, and clearance follow-ups. Manage invoicing, COD payments, client communications, database updates, quote preparation, and other assigned operational tasks.