At Zephyr Hybrid Pte. Ltd. / Halopetz.sg, I supported daily marketplace operations remotely for a Singapore-based pet business, using BigSeller for product, order, and inventory tasks.
I handled customer inquiries through Duoke and WhatsApp across Shopee, Lazada, and TikTok Shop. I also uploaded and updated listings, assisted with promotions and bundles, and coordinated stock availability, packing, and dispatch with the warehouse team.
Previously, I supported e-commerce operations at Retail Dynamics Industries Inc. (Aeropostale & Hurley) and Amy.Shop, including product listings, customer inquiries, order monitoring, and after-sales support. I also administered TikTok LIVE operations and edited product photos using ChatGPT AI for marketplace listings.

