Open to opportunities

Benjamin User

@benjaminuser

Message

Finance and Administrative Assistant skilled in customer service and data analysis.

Kenya

Message

What I'm looking for

I am looking for a role that offers opportunities for growth, teamwork, and the chance to leverage my financial and analytical skills in a supportive environment.

I am a Finance and Administrative Assistant with a strong background in administration, customer service, and financial management. My experience includes conducting detailed financial analyses and ensuring compliance with organizational policies. I have a passion for delivering high-quality customer experiences in dynamic, multicultural environments.

During my internship at Save The Children International, I designed dynamic Excel dashboards that improved reporting efficiency by 30%. I also collaborated closely with Human Resource and Finance teams to ensure accurate payroll data and maintained audit-ready documentation. My previous role at the National Social Security Fund involved providing front-line customer service and managing administrative tasks, where I successfully recovered KES 2,000,000 for the fund through effective financial modeling.

Experience

Work history, roles, and key accomplishments

Finance and Administration Intern

Save The Children International

Jul 2024 - Dec 2024 (5 months)

Conducted financial analysis and reconciled donor data, ensuring compliance with policies. Designed Excel dashboards to improve reporting efficiency by 30%. Assisted in payroll preparation and maintained audit-ready documentation.

Financial Analysis Excel Dashboard Compliance Documentation Team Collaboration Data Analysis Reporting Financial Management Customer Service

Economics and Administration Intern

National Social Security Fund (NSSF Kenya)

May 2023 - Oct 2023 (5 months)

Provided customer service for claims and benefits. Verified claims using SSPAS and managed rental income through SAP. Modeled arrears in Excel, recovering KES 2,000,000 for the fund.

Customer Service SAP Excel Modeling Financial Recovery Scheduling Data Entry

Education

Degrees, certifications, and relevant coursework

University Of Nairobi

Bachelor of Economics and Statistics, Economics and Statistics

Bachelor of Economics and Statistics with relevant coursework in Econometric Analysis, Finance and Investments, Monetary Economics, Administration, Human Resource Planning, Market Research, Research Design and Data Analysis, Risk and Project Management.

Corporate Finance Institute

Financial Modelling and Valuation Analyst Certificate, Financial Modelling and Valuation

Financial Modelling and Valuation Analyst Certificate with relevant coursework in Accounting, Financial Statements, Financial Modelling, and Advanced Excel.

Corporate Finance Institute

Business Intelligence and Data Analytics Certificate, Business Intelligence and Data Analytics

Business Intelligence and Data Analytics Certificate with relevant coursework in Financial Statements in PowerBI, Business Intelligence, Machine Learning, and Modelling Risk with Monte Carlo Simulation.