Reena Makhijani

Created unique, blended content leveraging various learning modalities including podcasts, web-based training, reactive e-learning courses, animated videos, virtual instructor-led training, job aids and learner engagement tools. Designed engaging product launch training for multiple vehicle lines.

Served as a product expert, evangelist, and trainer for new, emerging digital and print advertising campaigns. Developed and implemented cross-channel product and marketing strategies for national Healthcare clients.

Created and delivered original sales training content for national small business teams, utilizing Adobe Captivate for e-learning production. Collaborated with management to significantly grow small business sales teams.

Collaborated with business units to analyze needs and create customized content, meeting team-specific learning requirements within tight deadlines. Designed, developed, and delivered custom curriculums tailored to client needs, incorporating real-world scenarios and assessments.

Utilized various modalities including classroom, one-on-one, and Web-based distance learning for group and individual training needs. Facilitated training on core retail banking products, sales, best practice strategies, and customer service curriculum to new hires.

Effectively managed staff in a retail banking environment while surpassing internal and federal auditable requirements. Built, managed, solidified, and grew long-lasting and highly profitable client relationships.

Completed coursework focusing on core business principles, including finance, marketing, operations, and organizational behavior. Developed analytical and leadership skills essential for managing business operations.