REEMA GEORGE
@reemageorge
Customer-focused operations professional seeking to grow and deliver service excellence through continuous learning.
IndiaWhat I'm looking for
I’m an operations and customer relations professional with experience handling consignments, addressing customer complaints, and supporting smooth day-to-day service workflows. I’ve worked as a Senior Operation Staff at Blue Dart Express Ltd., where I accepted customer consignments and sent them to the respective destinations, including within and outside India.
Alongside operations, I’ve contributed through customer-facing and accounts-oriented roles, including Customer Relation Executive positions and JR. Accounts Executive work. I manage key accounting activities such as invoice processing, purchase recording, maintaining ledgers, and handling cash book and petty cash; I also maintained purchase and sales ledgers to ensure financial accuracy. I was also recognized with an award from Blue Dart Express Ltd. for commendable efforts and service quality.
Experience
Work history, roles, and key accomplishments
Senior Operation Staff
Blue Dart Express Ltd
Jan 2021 - Jan 2022 (1 year)
Accepted customer consignments and sent them to respective destinations inside and outside India. Handled customer complaints and concerns.
Customer Relation Executive
Peninsular Honda
Jan 2014 - Jan 2016 (2 years)
Dealt with internal purchase and sales details regarding vehicles. Handled customer complaints through email and telephone.
Jr. Accounts Executive
EVM Automobiles Pvt Ltd
Jan 2013 - Jan 2014 (1 year)
Managed daily accounting activities including invoice processing, purchase recording, and maintaining ledgers to ensure financial accuracy. Maintained purchase and sales ledgers, cash book, and petty cash.
Education
Degrees, certifications, and relevant coursework
International School Of Skill Development (TUV SUD)
Diploma in Hospital Administration, Hospital Administration
2025 - 2026
Pursuing a Diploma in Hospital Administration from Nov 2025 to May 2026.
St. Albert’s College, Ernakulam
Bachelor of Commerce, Commerce
2010 - 2013
Completed a Bachelor of Commerce from Mahatma Gandhi University at St. Albert’s College, Ernakulam, from 2010 to 2013.
St. Mary’s School, Ernakulam
Higher Secondary Education (Commerce), Commerce
2008 - 2009
Completed Higher Secondary Education in Commerce from 2008 to 2009 through the Board of Higher Secondary Education.
KITCO Placement Park, Kalamassery
Tally ERP-9 Certification, Accounting Software (Tally ERP-9)
2009 -
Completed the Tally ERP-9 certification (July 2009) under NCVT certification.
ISO 9001-2008 Certified Accountants Service Society, Ernakulam
Diploma in Computerised Financial Accounting, Computerised Financial Accounting
2011 -
Completed a Diploma in Computerised Financial Accounting (May 2011).
St George's High School, Poonithura
SSLC, Secondary Education
2007 - 2008
Completed SSLC from 2007 to 2008 via the Kerala State Board of Public Examination.
Availability
Location
IndiaAuthorized to work in
Job categories
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