rechilda asido
@rechildaasido
Logistics and customer service executive specializing in Singapore air export operations and key account management.
What I'm looking for
I’m a logistics and customer service executive with strong Singapore-based freight forwarding experience, focused on air export operations, shipment coordination, and key account management. I’m known for handling high-volume international shipments with accuracy while resolving complex operational issues quickly.
At GEODIS Singapore, I manage end-to-end air export operations for a portfolio of global VIP clients across Automotive, Semiconductor, and Electronics—ensuring strict compliance with complex SOPs and SLAs. I develop and analyze daily operational reports and load plans to drive on-time month-end targets, including consolidation and shipment-splitting strategies aligned to client requirements.
I’m deeply system-focused, using CargoWise NxtGen for high-volume consolidations, booking creation, and accurate AWB issuance and shipping documentation. I also handle end-to-end billing by auditing invoice discrepancies and resolving supplier disputes to ensure accuracy and timely revenue recognition.
Earlier roles strengthened my operational and compliance foundation—from air export documentation and SAP job registrations to TradeNet (CrimsonLogic) import/export declarations, FTA documentation, GST declarations, and data reporting in Excel. Whether I’m liaising with carriers, customs authorities, traffic teams, or customers, I bring a service-first mindset that keeps shipments moving smoothly and teams aligned.
Experience
Work history, roles, and key accomplishments
Coordinator Staff
Urgent Cargo Express
Apr 2008 - Jul 2008 (3 months)
Managed customer inquiries on shipment status and documentation requirements, and coordinated with shipping lines, customs, and warehouse teams to monitor cargo arrival, stuffing, lashing, and release. Supported preparation and verification of shipping documents (e.g., AWB, manifests, import/export permits) and maintained operational reports in Excel/PowerPoint.
Logistics Coordinator
Messe & Handel Corporation
Nov 2007 - Apr 2008 (5 months)
Coordinated logistics activities including deliveries, dispatch, transfer receipts, and pallet returns while maintaining accurate inventory records. Processed import/export permits with relevant government agencies to support regulatory compliance and produced daily/monthly reporting in Excel and PowerPoint.
Education
Degrees, certifications, and relevant coursework
Asian Institute of Maritime Studies
Bachelor of Science in Customs Administration, Customs Administration
2003 - 2007
Earned a Bachelor of Science in Customs Administration from the Asian Institute of Maritime Studies (2003–2007).
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