Rebecca Wilson

Project-managed SAP implementation and led end-to-end delivery of multi-million-pound tenders, improving commercial data governance and enabling multi-site operational continuity during system migration.

Led customer operations and NPD teams across two sites, drove process streamlining and centralised operating model adoption, reducing aged stock and rationalising reporting.

Designed and scaled the NPD function and centralised NPD activities into a single commercial team while creating reporting frameworks and acting as key user for planning system transition to SAP.

Led front-end commercial functions, delivered Commercial Excellence within SAP to embed margin controls and quotation automation, and redesigned tender governance to improve accuracy and turnaround.

Led estimating team to support pricing and tender activities, improving estimating accuracy and aligning estimating with commercial and NPD functions.

Prepared estimates and supported tendering and quoting processes, contributing to pricing integrity and commercial decision-making.

Managed customer service activities and supported front-end commercial operations, progressing through roles to develop expertise in pricing, quoting and customer operations.

Completed ILM Level 5 Leadership & Management qualification focused on middle-to-senior leadership skills and management practices.

Completed a Level 5 Apprenticeship in Operations Management to develop operational leadership and process improvement capabilities.

Attended the Master Negotiator programme to enhance negotiation skills for commercial and contract outcomes.

Completed Mental Health First Aider training to provide workplace support and promote mental wellbeing.

Completed an HND in Business & Finance, covering core commercial and financial principles relevant to operations and management.