Rebeca Cazan
@rebecacazan
Multilingual graduate skilled in customer support, administration, and data handling.
What I'm looking for
I am a motivated multilingual graduate with a background in English and Romanian language and literature, experienced in client-facing roles and information management. I have worked as a call center agent where I assisted English-speaking customers, analyzed requests, and documented interactions accurately.
I bring strong organizational skills, time management, and an ability to work under pressure while maintaining a positive attitude. I am adept with Microsoft Excel, PowerPoint, and Outlook, and I coordinate effectively with supervisors and team members to ensure smooth task completion.
I am actively learning Polish and open to administrative, back-office, or language-related roles where I can apply my communication skills, fast learning ability, and problem-solving orientation to support clients and improve processes.
Experience
Work history, roles, and key accomplishments
Call Center Agent
CGS Romania
Aug 2024 - Dec 2024 (4 months)
Assisted English-speaking customers, analyzed requests and provided appropriate solutions while documenting interactions and coordinating with supervisors to ensure timely task completion in a fast-paced call center.
Education
Degrees, certifications, and relevant coursework
University of Brașov
Bachelor of Arts, English and Romanian Language and Literature
2021 - 2024
Activities and societies: Pedagogical module for future teachers (07.2024)
Completed a Bachelor's degree in English and Romanian language and literature with a specialization in philology, focusing on language, literature and pedagogical studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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