Re Alby

Promoted products and services while co-managing creative projects across videography, photography, and graphic design. Delivered customer consultations and after-sales support while directing content creation and coordinating project execution.

Coordinated dispatch operations by outsourcing and training delivery riders on app usage, values, and client management. Prepared orders for dispatch, managed daily operational databases, developed dispatch SOPs, and supported conflict resolution with warehouse operations and the CEX team.

Contributed to Snapcart app testing and provided feature suggestions to support rollout tactics. Helped set up e-commerce operations and grew online marketing and brand awareness across social platforms while assisting with hiring and coordinating delivery rider support for orders.

Built market analysis frameworks for specific locations and target brackets to guide sales activity. Developed and executed market entry campaigns, supported data analysis for future steps, and improved brand visibility through expos and business workshops.

Trained and pitched the Signatoree software solution to qualified prospects for market research and document-signing use cases. Collaborated to identify and target viable zones and drove adoption of digital signing options compared to analog signing.

Researched and analyzed markets to identify prospects and marketed assurance packages to leads. Managed lead generation, contact initiation, and premium-focused sales activity.

Managed lead generation, sales, and marketing while producing graphic promotional materials to support client acquisition. Tracked customer and employee contracts through payment lifecycles and handled AI automation and integrations to streamline payments and improve client traffic.

Produced media assets by collecting product photos, compiling assignments, and editing video and audio. Attended daily virtual meetings to collaborate and contribute to discussions on ongoing work.

Assisted with election processes by guiding and tutoring voters and supporting the voting workflow. Participated in election training and supported vote counting and oversight activities.

Supported daily office operations by overseeing administrative activities and assisting joint offices under the Assistant Commissioner's office. Attended weekly meetings and completed office errands and related support tasks.

Drove product promotion and sales using both online and offline marketing approaches. Handled general business accounting, managed orders and delivery operations, and supported product production and market analysis.

Tutored primary and high school learners in Mathematics and Physics during the COVID-19 period. Set CATS and exams for progress tracking and provided mentorship throughout the pandemic.

Managed canteen sales by handling accounting of incoming and outgoing goods, stock control, and daily profit and net sales computations. Coordinated restocking and procurement and supported product contract negotiations while managing co-workers to enhance sales.

Pursued a Bachelor of Science degree in Public Administration and Leadership from 2018 to 2022.

Completed a Reuters Digital Journalism Training certification.

Grade: C+

Completed the Kenya Certificate of Secondary Education (KCSE) at Emusire High School, achieving a grade C+.

Earned certifications in personal effectiveness and emotional intelligence from Harde Business School.

Completed the Google Ads certification.