Open to opportunities

Reagan Yego

@reaganyego

Operations leader turning fragmented processes into scalable systems with data, automation, and people-performance design.

Kenya

Message

What I'm looking for

I’m looking to lead operations and data systems in a high-growth, data-driven team—building scalable ETL/KPI infrastructure, improving execution visibility, and driving measurable throughput, quality, and time-to-value through strong process and people leadership.

I'm an operations architect and data-driven leader with over six years of experience building scalable systems in high-growth SaaS environments. I currently serve as Manager, Supplier Intelligence at Assent Inc, where I've rebuilt fragmented processes into centralized execution models — achieving 800%+ month-over-month throughput gains, eliminating 85% of manual data cleanup through AI-driven automation, and sustaining 95% quality performance across five teams and 90 contributors.

My work sits at the intersection of technical rigor and operational strategy, with hands-on expertise in Python, SQL, ETL pipeline architecture, and data modeling. I've led organizations through operating model transitions — shifting teams from reactive to proactive delivery — while building the KPI frameworks and reporting infrastructure that give leadership real-time visibility. I'm a McKinsey Forward alumnus and certified Python programmer, and I'm based in Nairobi, Kenya, working effectively with distributed teams across multiple time zones.

Experience

Work history, roles, and key accomplishments

Current

Manager, Supplier Intelligence

Current

Assent Inc

Oct 2022 - Present (3 years 8 months)

Rebuilt a fragmented ETL workflow into a centralized execution model, increasing process output by 800% month-over-month and 230% quarter-over-quarter while sustaining 95% QA quality. Deployed AI-driven workflow automation that eliminated 85% of manual data cleanup and 75% of transfer tasks, and redesigned task/SLA frameworks across 5 teams to shift delivery from reactive to proactive.

Data Modeling Workflow Automation Process Automation SLA Management & QA

Program Delivery Lead

Assent Inc

Apr 2022 - Sep 2022 (5 months)

Designed and implemented a customer feedback workflow that improved engagement and response rates by 36% and earned an Innovator’s Award. Drove SLA performance through structured task assignment, progress monitoring, and weekly leadership reporting while maintaining 95%+ quality via QA reviews and updated process documentation.

SLA & QA Stakeholder Management Change Management

Program Analyst

Assent Inc

Nov 2021 - Apr 2022 (5 months)

Delivered structured reporting and program performance insights that informed client-level strategic decisions and prioritization. Built and maintained KPI dashboards and used Python-based analysis to deepen reporting granularity, alongside mentoring junior team members and improving program procedure outcomes.

KPI Reporting Data Visualization performance reporting Mentoring Root Cause Analysis Data Granularity Improvement

Supplier Support Coordinator

Assent Inc

Mar 2020 - Nov 2021 (1 year 8 months)

Executed product certification reviews and supported accurate, timely compliance data submissions to customer accounts. Resolved supplier concerns by clarifying regulatory obligations through cross-stakeholder engagement and maintained delivery quality through consistent outcome reporting and issue escalation.

Supplier Support Data Submission Issue Resolution Stakeholder Engagement Quality Assurance Customer Account Support