Raymond Dennis AbimbolaRA
Open to opportunities

Raymond Dennis Abimbola

@raymonddennisabimbol

Results-driven IT manager with expertise in project management and customer service.

Zimbabwe
Message

What I'm looking for

I am looking for a dynamic role where I can leverage my expertise to drive business growth and operational excellence.

I am a results-driven professional with a robust background in IT management, media production, customer service, and administration. My experience encompasses overseeing operations, managing teams, and implementing innovative strategies to improve efficiency and productivity. I have a strong expertise in project management, digital solutions, client relations, and administrative functions, which has allowed me to streamline processes and enhance organizational performance.

Currently, I serve as a Project Manager at The Vantage Group, where I lead and execute marketing and IT-related projects, ensuring alignment with business objectives. My previous roles have equipped me with the skills to manage customer service operations, analyze feedback for strategic improvements, and develop operational policies that enhance service quality. I am passionate about leveraging my expertise to drive business growth and operational excellence in a dynamic organization.

Experience

Work history, roles, and key accomplishments

TG
Current

Project Manager

The Vantage Group

Jan 2023 - Present (2 years 5 months)

Led and executed marketing and IT-related projects, ensuring alignment with business objectives. Developed comprehensive project plans, allocated resources, and set clear milestones. Monitored project progress, managed finances, and served as the primary point of contact between stakeholders.

ES

After Sales Supervisor

Easy Solar

Aug 2022 - Dec 2023 (1 year 4 months)

Spearheaded after-sales service operations, managing customer support, repairs, and warranty claims. Analyzed customer feedback to develop strategic improvements in service quality and customer retention. Designed and implemented operational policies to improve efficiency and compliance.

EG

Intern / Office Assistant

Ecocap Investment Group

Jul 2014 - Aug 2015 (1 year 1 month)

Managed office operations, ensuring the smooth running of daily administrative tasks. Maintained digital and physical records, assisting in budgeting and financial reporting. Coordinated travel arrangements and conducted market research to support business strategies.

Education

Degrees, certifications, and relevant coursework

RI

Ricks Institute

High School Diploma

Obtained a High School Diploma from Ricks Institute. Focused on general studies and prepared for higher education.

BC

Bluecrest University College

Bachelor of Science, Information Technology

Completed a Bachelor of Science in Information Technology. Gained foundational knowledge and practical skills in IT management and related fields.

Tech stack

Software and tools used professionally

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