RZRangarirai Zhou
@rangariraizhou
Experienced ICT professional with a strong background in project management.
ZimbabweWhat I'm looking for
With over 15 years of experience in ICT support and project management, I have honed my skills in both public and private sectors. My journey has equipped me with a deep understanding of best practices in IT service delivery, vendor management, and stakeholder analysis. I pride myself on my ability to lead cross-functional teams, as demonstrated by my role as team lead for the successful implementation of the Biometric Voter Registration for Harare Province.
Throughout my career, I have managed significant projects, including the development of an Agricultural Resource Planning System and the ZIP to ECOCASH project for Steward Bank. My technical expertise is complemented by my strong communication skills, allowing me to effectively collaborate with diverse teams and stakeholders. I am committed to promoting best practices and enhancing operational efficiency in every project I undertake.
Experience
Work history, roles, and key accomplishments
Bank Operations Officer
Steward Bank
Mar 2022 - Present (3 years 3 months)
Responsible for capturing user requirements in BRD for bank operations projects, attending UATs, maintaining reports, and supporting audits. Develops and analyzes operations processes and procedures.
UX and VAS Officer
Steward Bank
Oct 2021 - Feb 2022 (4 months)
Translated solution features into software requirements, facilitated requirements gathering sessions, and reviewed product design under the Payments and Digital Financial Services Division.
Technical Officer
Research Council of Zimbabwe
Nov 2019 - Oct 2021 (1 year 11 months)
Provided first line ICT support, managed incident processes, installed and maintained hardware/software, and managed IT inventory.
Systems Analyst - Projects
Ministry of Information Communication Technology
Jan 2015 - Nov 2019 (4 years 10 months)
Managed IT projects, developed project requirements, collaborated with stakeholders, and prepared project documentation.
IT Officer
Timetable Networking Solutions
Feb 2012 - Dec 2014 (2 years 10 months)
Installed and maintained hardware/software, managed user access, and provided technical support to users.
IT Intern
Premier Finance Group
Aug 2007 - Feb 2009 (1 year 6 months)
Supported and troubleshot IT equipment, managed asset inventory, and administered mail server and helpdesk.
Education
Degrees, certifications, and relevant coursework
Rangarirai hasn't added their education
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Availability
Location
ZimbabweAuthorized to work in
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