Rayanna Williams
@rayannawilliams
Result-driven with expertise in customer service innovation and team success
What I'm looking for
I am a dedicated and customer-oriented associate with over 3 years of experience in efficiently managing operations and providing exceptional administrative support. My journey began at Southern Print Centre, where I honed my skills in customer service and developed a keen understanding of the printing industry.
In my most recent role as a Sales Associate at Aplus Printing & Bookshop, I excelled in providing excellent customer service, resolving inquiries, and maintaining a friendly demeanor. I took pride in upselling products and ensuring that every customer left satisfied with their experience. My attention to detail and problem-solving skills have been key to my success in these roles, and I am eager to bring this expertise to a new opportunity.
Experience
Work history, roles, and key accomplishments
Sales Associate
Aplus Printing & Bookshop
May 2022 - Jan 2024 (1 year 8 months)
As a Sales Associate, I provided excellent customer service, resolved inquiries, and maintained a friendly demeanor. I upsold products and services, printed photos to meet quality standards, and processed cash transactions accurately.
Customer Service Representative
Southern Print Centre
Jan 2018 - May 2022 (4 years 4 months)
In my role as a Customer Service Representative, I demonstrated printing services to customers, greeted them warmly, and assisted with inquiries related to printing services, photos, and design requirements.
Education
Degrees, certifications, and relevant coursework
University Canada West
Associates of Arts, Arts
2025 -
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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