Ravi Prakash
@raviprakash
Experienced client relations and operations professional in finance.
IndiaWhat I'm looking for
I am an experienced client relationship and operations professional with a background spanning financial services, sales management, and IT support. I have held roles such as Client Relationship Officer, Sales Manager, IT Executive, and Site Safety Officer, and I combine customer-facing skills with operational and technical training including a B.C.A. and an Advance Diploma in Computer Application.
I have a track record working for organizations like Bajaj Capital, Capital Financial Services, Bandhan Plus Business Solutions and SIS India Ltd, with strengths in CRM, marketing, operations and customer service. I am results-oriented, comfortable in domestic voice CRM environments, and committed to delivering strong client satisfaction and operational improvements.
Experience
Work history, roles, and key accomplishments
Marketing and Operations
ShipEarth Transport & Logistics Service
Jan 2023 - Present (2 years 11 months)
Worked on marketing and operations for a transport and logistics service, coordinating logistics activities and client communication since 2023.
Client Relationship Officer
Bandhan Plus Business Solutions Pvt Ltd
Jan 2021 - Dec 2022 (1 year 11 months)
Handled client servicing and relationship management, supporting business solutions and customer satisfaction initiatives.
Sales Manager
Capital Financial Services
Jan 2019 - Dec 2020 (1 year 11 months)
Led sales activities for financial products in Motihari region, driving team performance and meeting regional revenue targets.
Client Relationship Officer
Bajaj Capital Insurance Limited
Jan 2018 - Dec 2019 (1 year 11 months)
Managed client relationships and advised customers on insurance products, contributing to client retention and sales targets.
IT Executive
SIS India Ltd
Jan 2014 - Dec 2015 (1 year 11 months)
Provided IT support and managed office systems to ensure operational continuity across services and internal tools.
Site Safety Officer
R.T.P.S Thermal Power
Jan 2012 - Dec 2013 (1 year 11 months)
Managed site safety activities at a thermal power facility, implementing safety protocols and reducing on-site incidents during tenure.
Education
Degrees, certifications, and relevant coursework
Mundad University, Hapur, U.P
Bachelor of Computer Application, Computer Applications
Grade: 77%
Completed Bachelor of Computer Applications program and obtained 77% marks.
Board of Secondary Education, Bihar (B.S.E.B Patna)
Intermediate, Higher Secondary
Grade: 57%
Completed Intermediate from B.S.E.B Patna with 57% marks.
Board of Secondary Education, Bihar (B.S.E.B Patna)
Matric, Secondary Education
Grade: 67%
Completed Matriculation from B.S.E.B Patna with 67% marks.
Unknown Institution
Diploma, Industrial Safety Management
Completed Diploma in Industrial Safety Management.
Unknown Institution
Advance Diploma in Computer Application (A.D.C.A), Computer Applications
Completed Advance Diploma in Computer Application (A.D.C.A).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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