ravinder Sunkya

I am an experienced customer and seller support professional with hands-on experience at Amazon, Cognizant, Wipro, and Qconnect, helping resolve escalations and maintain account compliance. I specialize in inbound support across email, phone and chat, content moderation, and process documentation.

At Amazon I managed seller partner contacts and escalations to ensure operational standards and prompt resolutions; at Cognizant I moderated large volumes of user content using moderation tools and maintained quality assurance records. Previously, I supported US clients with number porting and emergency services at Wipro and handled retail customer service and inventory tasks at Qconnect.

I bring strong communication, attention to detail, time management, and teamwork skills, plus experience in data analysis and reporting processes. I am seeking remote customer- or client-support roles where I can apply my problem-solving and relationship-management strengths.