At Allina Health, I answer patient calls, schedule appointments, and maintain records using electronic health record software. I also coordinate with physicians and nursing supervisors to support patient care and CV Lab scheduling.
I keep patient information confidential and follow HIPAA requirements. My work also includes consulting with specialists about complex cases when appropriate.
At Cub food, I resolved customer service and billing complaints, investigated concerns, and updated transaction records. I also referred unresolved issues for further review.
Earlier, as a Childcare Provider, I supervised children, recorded daily activities and progress, and arranged outings focused on learning and entertainment.
