Jacqueline Carter
@jacquelinecarter
Compassionate Certified Nursing Assistant with 20+ years' experience delivering patient-centered care and clinical support.
United StatesWhat I'm looking for
I am a compassionate Certified Nursing Assistant with more than 20 years of hands-on experience providing patient care, vital signs monitoring, wound care, and end-of-life support in diverse healthcare settings.
I have cared for patients with acute and chronic diagnoses, responded to emergencies, documented care in compliance with regulations, and maintained safe environments to improve patient outcomes.
As a CPR instructor, I evaluate and certify students, develop course materials, and provide individualized coaching to strengthen front-line skills and safety practices.
I bring strong HIPAA compliance, clinical documentation, and communication skills, plus remote customer-service experience, an Associate Degree in Nursing, and a commitment to mentoring and continuous professional growth.
Experience
Work history, roles, and key accomplishments
CPR Instructor
Press Medical
May 2021 - Present (4 years 3 months)
Instruct and certify students in CPR through hands-on training and assessments, update course materials to current standards, and provide individualized coaching to improve competencies.
Certified Nursing Assistant
Shiftkey
Jan 2001 - Jul 2025 (24 years 6 months)
Provided direct patient care to individuals with chronic and acute conditions for over 20 years, maintaining HIPAA-compliant documentation and delivering rapid emergency response to improve patient safety.
Certified Nursing Assistant
Clipboard
Jan 2001 - Jul 2025 (24 years 6 months)
Delivered individualized patient care across multiple healthcare facilities, supporting clinical staff and ensuring continuity of care and infection control compliance.
Customer Service Representative
ACT
Mar 2018 - Feb 2021 (2 years 11 months)
Responded to client inquiries and resolved sensitive issues while ensuring compliance with FLSA, ERISA, FERPA, HIPAA, and data privacy protocols.
Education
Degrees, certifications, and relevant coursework
VCVirginia Highlands Community College
Associate Degree in Nursing, Nursing
Completed an Associate Degree in Nursing at Virginia Highlands Community College in Abingdon, VA, with a focus on clinical nursing skills and patient-centered care.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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