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Rati Chandra

@ratichandra

Risk and business operations analyst improving compliance, procurement, and governance.

India
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What I'm looking for

I’m looking for a role where I can own risk and compliance for global stakeholders, strengthen procurement operations, and deliver measurable operational improvements using dashboards and data-driven reporting.

I’m an operations professional with more than 2 years of experience at HCL Tech, supporting global clients such as Verizon, IBM, SAP, Genpact, Xerox, and Atos. I focus on risk assessment, process compliance, and operational enhancement to improve governance and efficiency.

I coordinate with internal stakeholders to understand purchasing requirements, review procurement requests for accuracy and policy compliance, and maintain supplier records. I handle procurement workflows end to end, including purchase requisitions and purchase orders (POs), PO-invoice matching, and vendor onboarding/maintenance.

I also support data-driven decision-making through reporting and dashboards using Power BI and MS Excel, maintaining procurement reports, dashboards, and KPIs. I contribute to ERM frameworks and use risk & operations risk & issue management practices to identify gaps and drive process improvements.

My impact is recognized through awards like Performer of the Month and Best Performer (2025), and I’ve led cross-functional coordination across 6+ client accounts. I’m known for strong analytical thinking, collaboration, and consistent ownership of risk and compliance processes.

Experience

Work history, roles, and key accomplishments

HCL Tech logoHT
Current

Risk & Business Operations Analyst

Mar 2024 - Present (2 years 4 months)

Supported 6+ global clients with risk assessment, compliance, and operational procurement processes, coordinating purchasing requirements and reviewing procurement requests for accuracy and policy compliance. Maintained supplier records, supported vendor onboarding, handled PO/requisition processing and PO-invoice matching, and produced procurement dashboards/KPIs to support decision-making and SL

AI

Research Associate

Amrop India

Jan 2023 - Sep 2023 (8 months)

Collaborated with stakeholders to conduct role analysis and define job requirements, improving role clarity and alignment. Built talent pipelines using job portals, social media, professional networks, and events, and used data-driven screening to shortlist high-quality candidates.

MU

Business Analyst Intern

Multidimensions

Aug 2022 - Oct 2022 (2 months)

Analyzed business processes and operational data to identify process improvement initiatives and supported client deliverables with data validation, analysis, and documentation of insights. Prepared Excel dashboards/reports for tracking key performance metrics and collaborated cross-functionally to gather requirements and support data-driven decision-making.

Education

Degrees, certifications, and relevant coursework

IU

IILM University

PGDM, Business Analytics and Operations Management

2021 - 2023

PGDM in Business Analytics and Operations Management from IILM University (July 2021 to May 2023).

SU

Shri Ramswaroop Memorial University

Bachelor of Technology, Biotechnology

2016 - 2020

Bachelor of Technology in Biotechnology from Shri Ramswaroop Memorial University (September 2016 to July 2020).

Tech stack

Software and tools used professionally

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