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Heena Prashar

@heenaprashar

Message

Experienced Business Risk Manager with a focus on operational efficiency.

India

Message

What I'm looking for

I am looking for a role that fosters collaboration, encourages process improvement, and offers opportunities for professional growth.

As a Business Risk Manager with 9 years of experience, I specialize in managing business risk and ensuring ISO 27001 compliance. My career has been marked by a proven track record in conducting due diligence for third-party vendors, optimizing operational efficiency, and collaborating across functions to enhance risk management processes.

At Union Bank of Switzerland, I have successfully improved vendor compliance by 50% and resolved over 50 defects during tool migrations. My role as a Legal Operations Analyst at American Express allowed me to manage operational risks for over 50 third parties, where I reduced operational risk by 25% through effective assessments and security controls. I am passionate about continuous improvement and have developed training materials that streamline vendor onboarding and risk management workflows.

Experience

Work history, roles, and key accomplishments

Current

Business Risk Specialist

Current

Union Bank of Switzerland

Jul 2023 - Present (1 year 10 months)

As a Business Risk Specialist, I conduct risk assessments and due diligence for third-party vendors, ensuring compliance and operational efficiency. I collaborate with stakeholders to report findings and develop training materials, enhancing vendor onboarding and risk management workflows.

Risk Assessment Vendor Management Compliance Stakeholder Management Training Development Process Improvement Governance Risk Operations Communication Cross Functional Collaboration

Legal Operations Analyst

American Express

Jun 2022 - Jul 2023 (1 year 1 month)

In my role as a Legal Operations Analyst, I managed due diligence and operational risk for third parties across APAC. I documented security risks, provided recommendations, and supported audits to ensure compliance and mitigate risks effectively.

Due Diligence Compliance Risk Mitigation Audit Documentation Communication Process Improvement Stakeholder Engagement

Project Control Services Senior Analyst

Accenture

Jan 2016 - Jun 2022 (6 years 5 months)

As a Project Control Services Senior Analyst, I managed client data protection accounts, ensuring ISO 27001 compliance. I led audits, developed reports, and mentored team members, significantly improving operational efficiency and compliance across client accounts.