Rastko Vucen

Provided customer and technical support for NCR Voyix payment-processing services via phone and email. Investigated payment errors, missing or duplicate transactions, failed settlements, and funding discrepancies.

Provided customer support for energy accounts, billing, tariffs, meter readings, smart meters, and supplier changes. Progressed into Billing Specialist and Industry Specialist responsibilities while continuing to support customers.

Assisted with polling-station operations and compliance with established election procedures.

Set up, operated, and troubleshot ballot-scanning equipment during election operations.

Successfully completed and passed the technical training examination for polling station operators.

Pursued studies in Computing and Automation, but did not complete the program.

Completed general studies at the gymnasium.