At Transcom, I supported customers in the Vattenfall energy project, handled requests through ticketing systems, and worked with project data.
I also trained and onboarded new employees and contributed to improving internal communication processes.
At TELUS International, I handled customer requests by phone, email, and chat for the Deichmann project, resolving technical issues at first and second level.
At Raben Group in Nürnberg, I organized and coordinated transport orders, communicated with drivers and customers, and maintained transport data.
