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Rasna User

@rasnauser

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Results-oriented HR professional with 8+ years of recruitment experience.

India

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What I'm looking for

I am seeking a role that allows me to leverage my recruitment expertise while fostering community engagement and team development.

With over 8 years of experience in full-cycle recruitment, I have honed my skills in sourcing top talent across various sectors, including technology, data science, and business operations. My journey began at Hewlett Packard Enterprise, where I developed a strong foundation in HR processes and team dynamics. This experience ignited my passion for talent acquisition and community engagement, leading me to roles at JP Morgan Chase, where I successfully hired niche tech talent and championed diversity, equity, and inclusion initiatives.

Throughout my career, I have consistently focused on enhancing candidate experiences and streamlining recruitment processes. At JP Morgan Chase, I reduced interview turnaround times by 18% and produced insightful dashboards to track recruitment efficiency. My commitment to community engagement is evident in my volunteer work, where I manage event operations and support grassroots initiatives. I thrive in dynamic environments and am dedicated to building strong teams that drive organizational success.

Experience

Work history, roles, and key accomplishments

Associate Recruiter – Talent Acquisition

JP Morgan Chase

Feb 2022 - Aug 2025 (3 years 6 months)

Hired niche tech talent across Data Science, Risk, Internal Audit, and Tech Ops. Acted as an internal consultant to stakeholders on hiring strategy and pipeline quality.

Talent Acquisition Data Science Risk Management Internal Audit Stakeholder Management DEI ATS

Volunteer – Event Operations & Registration

Community Events

Jan 2024 - Dec 2024 (11 months)

Supported community-driven events by managing attendee registration, ticketing, and on-ground coordination. Worked closely with organizers to ensure smooth event flow and enhance participant experience.

Event Management Attendee Registration Ticketing On Ground Coordination Participant Experience

Brand Partner

Crystal Heal

Jan 2021 - Jan 2023 (2 years)

Co-led early-stage brand operations including team setup, hiring, and onboarding. Managed Crystal Heal’s initial social media presence and audience engagement.

Brand Operations Hiring Onboarding Social Media Management Customer Support

Senior Recruiting Specialist

JP Morgan Chase

Feb 2019 - Feb 2022 (3 years)

Led full-cycle hiring across lines of business, maintaining SLA and quality standards. Reduced interview turnaround time by 18%, enhancing candidate experience.

SLA Management Quality Pipeline Management

Recruiting Coordinator

JP Morgan Chase

Sep 2017 - Feb 2019 (1 year 5 months)

Delivered on high-volume and niche hiring mandates. Coordinated vendor pipelines and drove weekly hiring events to improve conversions.

Vendor Management Event Coordination

HR Coordinator & Community Executive

CoWrks Coworking

Jun 2016 - Aug 2017 (1 year 2 months)

Built foundational HR processes and ran hiring for operational roles. Drove internal engagement initiatives and supported onboarding scale-up.

HR Processes Employee Engagement Onboarding Team Building

Reservation Advisor

Hewlett Packard Enterprise

Oct 2013 - Apr 2016 (2 years 6 months)

Delivered global travel support and trained new hires on system workflows. Worked cross-functionally on documentation and process improvement projects.

Training Workflows Cross Functional Collaboration Documentation Process Improvement

Education

Degrees, certifications, and relevant coursework

Annamalai University

BBA, Business Administration

Studied Business Administration at Annamalai University, focusing on core business principles and practices. Gained foundational knowledge in management, finance, and marketing.

Frankfinn Institute

BTEC, Aviation, Hospitality & Travel

Completed a BTEC in Aviation, Hospitality & Travel from Frankfinn Institute. Developed expertise in the aviation and hospitality sectors, including customer service and operational procedures.