Rashmi Ranjan

Support training and programme operations, coordination, planning, and delivery in the District Governor's office; facilitate learning and stakeholder engagement as required.

Managed daily centre operations and training coordination; worked with faculty, students, and support staff, and supported counselling, enrolment, parent communication, and learner engagement.

Lead learning and capability-building programmes for corporate, educational, and government audiences; design and deliver leadership, behavioural, communication, employability, and entrepreneurship training. Developed customized curricula and blended learning solutions, providing executive coaching and Train-the-Trainer.

Mentored student entrepreneurial teams on idea validation, business models, market research, planning, pitching, and execution; delivered leadership, communication, and entrepreneurial-mindset workshops.

Delivered behavioural and customer-experience training for frontline employees using case studies, simulations, and role plays; strengthened communication, teamwork, and service excellence and gathered assessment feedback.

Managed branch-level operations and day-to-day centre administration for IIT-JEE, NEET, and foundation coaching programmes. Coordinated academic, counselling, admissions, and parent/student-service activities to support a consistent learner experience.

Led business development, sales capability enhancement, and organizational learning initiatives in an IT/services environment. Designed sales capability programmes and delivered leadership, communication, and negotiation training; mentored business-development teams through coaching and performance management.

Managed corporate and government sales of IT project-management and professional certification programmes, including PMP, CAPM, CBAP, and other professional certification workshops. Developed business with educational institutions, corporate organisations, and government clients through consultative selling, client presentations, and relationship management.

Developed corporate and government business for IT consulting, mobile application development, and MOVICO video-editing software solutions. Generated and qualified leads, identified client requirements, and presented technology solutions aligned with organisational needs.

Drove US IT staffing and consulting business development, managing client relationships, requirements, candidate submissions, and account growth. Worked with H-1B, Green Card, US Citizen, OPT, and other work-authorised candidates, supporting staffing engagements on C2C, W-2, and 1099 terms.

Developed sales opportunities across US and India staffing, IT consulting, and technology services through prospecting, lead generation, and client acquisition. Built relationships with corporate clients and decision-makers, gathered staffing and consulting requirements, and presented relevant service solutions.

Spearheaded marketing strategy, brand positioning, and business-development initiatives to establish the startup's market presence. Identified business opportunities, developed prospective client relationships, and supported customer acquisition.

Gained practical exposure to sales, marketing, and market-research activities across diverse organisations. Assisted with lead generation, market information gathering, data management, and customer interaction.

MBA in Marketing and International Trade from NIBM Chennai.

Executive MBA in International Trade from NIBM Chennai.

B.Tech in Information Technology from IIIT Kolkata.

M.A. in Psychology from IGNOU.

PG Certificate in Project Management from IGNOU.

Completed the How to Get into AI course from the University of Leeds.

Completed the Global Career Counsellor program from UCLA Extension.

Completed the Leadership and No-Blame Problem Solving course from the University of Illinois Chicago.

Completed the Corporate Finance course from the Indian Institute of Management Calcutta.

Lean Six Sigma Green/Yellow/White Belt certification.

Diploma in Change Management.

Diploma in Operations Management.

Certificate Programme in Public Procurement from the World Bank.

POSH Trainer certification from VSkills.

Certified Marketing Manager from VSkills.

Inbound Marketing certification from HubSpot Academy.

Digital Skills and Digital Marketing certification from Accenture.

Completed the Ethics of AI course from the University of Helsinki.