Open to opportunities

Rasheed Hawkins

@rasheedhawkins

Message

Trainer and marketing manager driving DEI, program improvements, and team performance.

United States

Message

What I'm looking for

I seek a full-time role where I can lead training and program initiatives, drive operational improvements, mentor teams, and contribute to inclusive, mission-driven work environments.

I am a results-driven trainer and marketing manager with extensive experience leading programs across public and private sectors. I design and facilitate DEI and operational trainings, create engaging learning materials, and coach learners at all levels.

In program analyst and managerial roles I developed presentations and reports for senior leadership, evaluated policies and grant effectiveness, and implemented systems to streamline data processing and compliance. I manage sensitive information with discretion and a focus on accuracy.

As a marketing and operations leader I built referral and retention programs that increased revenue, conducted market research to identify growth, and mentored staff in sales, service, and relationship management. I also oversaw day-to-day retail and studio operations, scheduling, budgeting, and event planning.

I bring strong presentation, communication, and team leadership skills, a learner-centric facilitation style, and a demonstrated ability to drive long-term results through process improvement, training, and strategic outreach.

Experience

Work history, roles, and key accomplishments

Advancing Racial Equity Trainer

California Environmental Protection Agency

Aug 2022 - Apr 2025 (2 years 8 months)

Designed and facilitated DEI trainings for staff, leadership, and community members, improving engagement and knowledge-sharing; tracked training outcomes and provided individualized coaching and expert guidance to leadership.

DEI Curriculum Design Facilitation Coaching Stakeholder Engagement Workshop Development Training Evaluation

Program Analyst

California Environmental Protection Agency

May 2022 - Apr 2025 (2 years 11 months)

Developed presentations, reports, and policy evaluations for senior leadership, evaluated grant funding effectiveness, and implemented systems to streamline data processing and policy compliance.

Program Evaluation Report Writing Data Management Policy Analysis Grant Assessment Event Coordination Process Improvement

Marketing Manager

Windy City Catastrophe Solutions

Apr 2017 - Apr 2022 (5 years)

Led marketing strategy, client outreach, and account management, developed a referral and retention program that increased revenue, and trained staff on sales and relationship management.

Marketing Strategy Account Management Referral Programs Market Research Revenue Growth Customer Retention

Assistant Store Manager

Family Dollar

Aug 2019 - Jan 2021 (1 year 5 months)

Managed daily store operations, merchandising, cash handling and a team of 10+ associates; improved inventory controls and resolved escalated customer issues to maintain service standards.

retail management Inventory Control Cash Handling Team Supervision Customer Service Training Merchandising Loss Prevention

Assistant Store Manager

Wow Car Wash

Sep 2018 - Aug 2019 (11 months)

Directed team operations, scheduling, and staff development while managing inventory, customer relations, and daily financials to ensure smooth service delivery.

Operations Management Scheduling Staff Development Inventory Management Customer Relations Training

General Manager

On Point Studio

Apr 2009 - Apr 2017 (8 years)

Oversaw studio operations including scheduling, marketing, budgeting, project coordination, and team management; led artist development and event planning to drive studio growth.