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Raquel MoyaRM
Open to opportunities

Raquel Moya

@raquelmoya

Dedicated remote collections specialist skilled in CRM and dialer systems.

Philippines
Message

What I'm looking for

I am looking for a permanent WFH role in BPO or virtual support where I can use dialer and CRM skills, work independently, and grow in a supportive remote team.

I am a dedicated and hardworking collections professional with hands-on experience managing customer accounts and performing outbound collection follow-ups in remote-capable roles.

I efficiently use predictive, manual, and auto dialer systems along with CRM software to process and update customer information accurately while communicating with clients through calls and mobile channels.

I thrive in high-volume environments, perform tasks independently with minimal supervision, and adapt quickly as a fast learner willing to work long hours.

I seek a permanent work-from-home role in the BPO or virtual support industry where I can apply my strong work ethic, remote work independence, and experience with data entry and customer account handling.

Experience

Work history, roles, and key accomplishments

RC
Current

Collection Agent

RGS Company

Jan 2025 - Present (10 months)

Manages customer accounts and conducts outbound collection follow-ups using dialer and CRM tools, maintaining accuracy and professionalism in high-volume environments while working independently.

Education

Degrees, certifications, and relevant coursework

AM

Antonio A. Maceda Montessori

Business Account Track, Business Account

2022 - 2024

Completed Business Account Track program with coursework focused on business account handling and related administrative skills from 2022 to 2024.

Tech stack

Software and tools used professionally

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Raquel Moya - Collection Agent - RGS Company | Himalayas