Raquel Moya
@raquelmoya
Dedicated remote collections specialist skilled in CRM and dialer systems.
What I'm looking for
I am a dedicated and hardworking collections professional with hands-on experience managing customer accounts and performing outbound collection follow-ups in remote-capable roles.
I efficiently use predictive, manual, and auto dialer systems along with CRM software to process and update customer information accurately while communicating with clients through calls and mobile channels.
I thrive in high-volume environments, perform tasks independently with minimal supervision, and adapt quickly as a fast learner willing to work long hours.
I seek a permanent work-from-home role in the BPO or virtual support industry where I can apply my strong work ethic, remote work independence, and experience with data entry and customer account handling.
Experience
Work history, roles, and key accomplishments
Collection Agent
RGS Company
Jan 2025 - Present (10 months)
Manages customer accounts and conducts outbound collection follow-ups using dialer and CRM tools, maintaining accuracy and professionalism in high-volume environments while working independently.
Education
Degrees, certifications, and relevant coursework
Antonio A. Maceda Montessori
Business Account Track, Business Account
2022 - 2024
Completed Business Account Track program with coursework focused on business account handling and related administrative skills from 2022 to 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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