Open to opportunities

Den Uy

@denuy

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I am a tourism professional specializing in front office and sales.

Philippines

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What I'm looking for

I am seeking a hospitality role where I can apply my tourism management, front office, and sales skills to support guest satisfaction and company growth while developing professionally.

I am a tourism management graduate with hands-on hotel and cruise-line experience, including front office, sales and marketing, and guest services.

I worked as Front Office Associate at Oriental Albay Hotel (April 2019–May 2020), served as an encoder at DSWD Region V (May–December 2021), and performed sales, marketing, receptionist, and office staff duties at Glass X Corporation and La Piazza Hotel (2022–2024). My on-the-job training included front office and multi-department exposure with Ninong’s Hotel and 2GO Cruises.

I am organized, a strong communicator, and I excel at multitasking and working with minimal supervision. I have practical experience across front office operations, F&B, housekeeping, and administrative encoding.

I am eager to contribute my hospitality and sales skills to a customer-focused team where I can support company objectives and continue professional growth.

Experience

Work history, roles, and key accomplishments

Sales and Marketing

La Piazza Hotel

Jan 2023 - Mar 2024 (1 year 2 months)

Executed sales and marketing activities to drive guest acquisition and revenue growth at La Piazza Hotel from January 2023 to March 2024.

Sales Marketing Customer Acquisition Communication Event Coordination CRM

Sales Marketing & Receptionist

Glass X Corporation

Mar 2022 - Mar 2023 (1 year)

Handled sales marketing, receptionist duties, and office administration, supporting customer inquiries and sales processes from March 2022 to March 2023.

Sales Marketing Office Administration Customer Service Lead Generation Communication

Encoder - Office Staff

DSWD Region V

May 2021 - Dec 2021 (7 months)

Performed data encoding and office support for DSWD Region V, ensuring accurate case records and documentation between May and December 2021.

Data Entry MS Excel Records Management Office Administration Confidentiality Communication

Front Office Associate

Oriental Albay Hotel

Apr 2019 - May 2020 (1 year 1 month)

Served as Front Office Associate managing guest check-in/out, reservations, and front-desk operations, maintaining service standards from April 2019 to May 2020.

Reserving Check Out PMS Communication

Cruise Line Trainee

2GO Travel

Apr 2018 - Present (7 years 4 months)

Rotated through front office, food & beverage, and housekeeping on cruise routes (Manila–Cebu–Bohol), supporting onboard operations and guest service.

Food & Beverage Housekeeping Teamwork Safety Procedures