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Raphael Naccour

@raphaelnaccour

I drive retail and outbound sales through persuasive negotiation, premium service, and long-term customer relationships.

Lebanon

Message

What I'm looking for

I'm looking for a sales-focused role where I can grow revenue, build lasting client relationships, use negotiation and CRM skills, and contribute in a high-performance team.

I've built more than six years of sales experience across premium retail, outbound advertising sales, and self-employed direct sales.

At Bloom Authentic Outlet and Heritage, I exceeded sales targets, delivered personalized customer experiences, identified upselling opportunities, and maintained brand value through high-end product sales. At Smart Source and RCI, I sold advertising packages and promoted services through outbound prospecting, objection handling, negotiation, and follow-up.

I also run a home-based handcrafted-products workshop, managing marketing, pricing, inventory, customer relationships, and direct sales. I bring Salesforce CRM experience, C2-level English proficiency, and a practical focus on retention, revenue growth, and high-performance sales execution.

Experience

Work history, roles, and key accomplishments

Current

Hand Crafter & Sales

Current

Self-Employed

Sep 2022 - Present (4 years)

Operate a home-based workshop creating and selling handcrafted products, managing marketing, pricing, customer relations, and inventory.

Handcrafting Sales Marketing Pricing Client Relations Inventory Management

Sales Agent

Smart Source (Yellow Pages)

Jan 2024 - Mar 2024 (2 months)

Sold advertising packages to businesses via outbound prospecting and closed deals through persuasive communication and negotiation.

Outbound Sales Prospecting Negotiation Client Follow up Customer Retention

Sales Representative

Heritage

Sep 2022 - Oct 2023 (1 year 1 month)

Increased sales opportunities through proactive client engagement and delivered premium customer experiences to enhance brand loyalty.

Sales Customer Engagement Upselling Brand Loyalty

Sales Representative

Bloom Authentic Outlet

Aug 2017 - Sep 2022 (5 years 1 month)

Consistently achieved and exceeded monthly sales targets. Specialized in high-end product sales while maintaining brand value and building a loyal customer base.

Sales Customer Relationship Management Retail Operations Upselling Cross Selling Inventory Management

Dialer Agent

RCI (Canada)

Conducted outbound calls to Canadian clients, promoted services, and handled objections effectively while maintaining high call volume and performance standards.

Outbound Calling Objection Handling Communication Skills Performance Standards