Rana Muhammad Umar

I’m an administrative professional who enjoys keeping operations running smoothly through punctual, assertive work and strong coordination. I’m comfortable handling both day-to-day office support and customer-facing communication.

I have worked in Hatfield Cars as a Cab Controller for 1 year, managing passenger phone calls for bookings and dispatching cabs through computer software to relevant drivers for pick up and drop services. I bring a clear, organized approach to time-sensitive operations.

I then worked in 3 mobiles for 1 and half years as a Customer Assistant and Adviser, where I managed clients and dealt with them in a very warm way. Most recently, I served as an Administrative Manager at Ocado Warehouse for 2 years, managing admin staff and working closely with collaborative team members.

Earlier, I supported administrative functions at Nippon Paint for 6 months as an Assistant Admin, assisting housekeeping, cafeteria, and stationary, and also managing store keeping. My career reflects hands-on responsibility, teamwork, and a focus on service quality.