@kiranuser10
Operations Manager at Courier Logistics coordinating driver updates and producing weekly and monthly Excel reports.
PakistanAt Courier Logistics, I enter data in the CX app and coordinate with drivers and colleagues across departments to maintain its accuracy. I also prepare weekly and monthly Excel reports on closed and ongoing jobs.
Previously, I worked as Floor Manager at Zameen. Com, Front Desk Manager at Sportsone internaationall, and Administrator/Office Manager at Golden Girl Cosmetics. My work included customer service, office administration, email and courier handling, and attendance records.
Work history, roles, and key accomplishments
Courier Logistics
May 2024 - Present (2 years 5 months)
Managed data entry on CX app and coordinated with drivers to maintain accuracy. Prepared weekly and monthly reports on Excel regarding closed and ongoing jobs.
Created a welcoming atmosphere in the lobby and maintained office cleanliness. Communicated with management, clients, and vendors, and handled calls, emails, and couriers.
Sportsone International
Dec 2019 - Jan 2023 (3 years 1 month)
Managed social media content, marked attendance, handled calls and resolved queries, and responded to emails.
Golden Girl Cosmetics
Apr 2017 - Mar 2019 (1 year 11 months)
Handled calls and mails, greeted visitors, facilitated clients, marked attendance, arranged lunch, prepared gate passes, and tracked couriers.
Degrees, certifications, and relevant coursework
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