Open to opportunities

Ram Kumar

@ramkumar1

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Successful i-gaming professional with extensive global management experience.

India

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What I'm looking for

I seek a challenging role in a dynamic organization that values innovation and growth, offering opportunities for leadership and strategic impact.

I am Pawan Manepally, a seasoned professional in the i-gaming industry with a proven track record in managing product development, operations, and business strategies across B2C and B2B markets globally. My career spans several senior management roles, including Managing Director at Eitri and Operations Director at WAC Ltd, where I was responsible for P&L, business development, and client management.

Throughout my career, I have successfully led teams to achieve growth and profitability while ensuring high customer satisfaction. My expertise in product localization, content optimization, and strategic market analysis has enabled me to drive brand positioning and marketing initiatives effectively. I have a strong background in managing complex projects and regulatory requirements, particularly in the European gaming market, and I am passionate about enhancing player experiences through innovative solutions.

Experience

Work history, roles, and key accomplishments

Current

Managing Director

Current

Soft2Bet

May 2024 - Present (1 year 1 month)

Overseeing P&L and business development in I-gaming and non-I-gaming sectors. Responsible for staff operations, client management, brand positioning, and marketing strategies.

Business Development Client Management Positioning Marketing Strategy P&L management

Operations Director

WAC Ltd

Jul 2021 - May 2024 (2 years 10 months)

Responsible for growth, profitability, and KPI management. Managed internal portfolio for strategic programs and customer satisfaction metrics.

KPIs Portfolio Management Customer Satisfaction Strategic Planning

Country Manager

Soft2Bet

Aug 2020 - Jul 2021 (11 months)

Managed P&L, marketing strategy, brand growth, and customer retention. Focused on UX, product customization, and building media partnerships.

Marketing Strategy Customer Retention UX Design

Head of Product Delivery

Nektan (now Casimba)

Jul 2016 - Aug 2020 (4 years 1 month)

Managed end-to-end product management for gaming platforms, including product roadmaps, release management, and regulatory compliance.

Product Management Roadmap Planning Release Management Regulatory Compliance Change Management

Senior Engagement Manager

Tech Mahindra

Sep 2013 - Jul 2016 (2 years 10 months)

Led the gaming vertical, responsible for P&L and delivery for gaming clients. Managed large budgets and teams across various delivery models.

Team Leadership Budget Management Delivery Management Client Engagement P&L management

Senior Manager - Projects

GTECH (now IGT)

Apr 2006 - Sep 2013 (7 years 5 months)

Managed cross-border migrations and UX upgrades for gaming websites. Oversaw payment integrations and customer support applications.

Project Management UX Design Payment Integration Customer Support

System Analyst

iLabs Ltd

Jun 2001 - Apr 2006 (4 years 10 months)

Served as SME for I-gaming products, coordinating projects for GTECH G2, focusing on Bingo and Casino product development.

Project Coordination Product Development

System Analyst

Quest Syscon India

Jan 2000 - Jan 2001 (1 year)

Worked on the implementation of Healthcare Information Management Systems, focusing on VB and Oracle technologies.

Healthcare Technology Oracle Implementation

Account Executive

Calisys Technologies

Jan 1997 - Dec 1997 (11 months)

Provided tech support for MIS product solutions in the cement and shipping industries, gaining foundational experience in management.

Technical Support MIS Solutions Client Management Product Solutions

Education

Degrees, certifications, and relevant coursework

Jawaharlal Nehru Technological University

Master of Business Administration, Business Administration

2016 - 2018

Pursued an MBA with a focus on business management and operations, which provided a strong foundation for my roles in managing product and operations in the gaming sector.

Jawaharlal Nehru Technological University

Bachelor of Engineering, Engineering

1993 - 1996

Completed a Bachelor of Engineering, focusing on the principles of engineering and technology. Developed skills in project management and product delivery, which were essential for my career in the i-gaming industry.