Raksha Shetty

Managed high-volume outbound sales, contacting target companies in Germany, India, and the UK, securing 8 qualified calls with key decision-makers. Made around 3,250 outbound calls per month, exceeding weekly targets, and improved sales scripts and CRM processes.

Managed sales and marketing initiatives for an international grocery retailer, created the company website using WordPress, and improved store visibility on Google through SEO. Increased monthly revenue from €1,500–€1,800 to €3,800 within 2 months (150% growth) by improving marketing strategies and customer experience.

Delivered B2C sales of diagnostic healthcare services, managed a €28K monthly sales target, and developed lead-conversion strategies. Onboarded 15+ customers daily through personalized consultations and maintained accurate customer records using CRM systems.

Identified and generated new B2B business opportunities through market research, cold calling, email outreach, and strategic prospecting. Qualified leads and positioned digital advertising and Connected TV (CTV) solutions through consultative conversations.

Supported marketing and customer engagement for Metropolis Healthcare's PAN India B2C diagnostic services, assisting patients with test options and booking processes. Managed leads through outbound calls, onboarding 15–20 customers monthly and supporting revenue growth through upselling.

Pursuing a Master of Science in Digital Marketing, expected to complete in February 2026.

Earned a certification in Digital Marketing from Sigma IQ in February 2025.

Completed a Bachelor of Commerce degree from Somaiya College of Arts, Science and Commerce in Mumbai, India.

Earned a certification in Digital Marketing from S-TEK IT EDUCATION in November 2022.