I've managed product data and e-commerce catalog operations at Sanipex Group, creating and maintaining SKUs, product codes, data sheets, and category relationships across large-scale catalogs.
I improve product discoverability by optimizing descriptions, images, and specifications, while using bulk imports, validation checks, website audits, and data housekeeping to resolve pricing, content, and categorization discrepancies. I also support retail pricing teams and work with IT on improvements to internal software and applications.
At Solyda Insurance Broker, I independently managed more than 70 employee health benefits clients and retained 90% of annual medical insurance policy renewals. I handled the full policy administration lifecycle, from documentation and issuance to amendments, claims coordination, renewals, invoicing, and compliance with DHA and HAAD requirements.
My earlier experience spans customer relationship management, financial operations, bank reconciliation, KYC documentation, branch administration, and customer complaint resolution. I bring a detail-oriented, customer-first approach to keeping records accurate, stakeholders informed, and operations running smoothly.
